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Return policy

The following Terms of Use constitute Web Impro, LLC’s Billing Policy and apply to ALL Web Impro customers:

PAYMENTS

All charges are shown in US Dollar. Payments are to be made in US Dollar.

Web Impro accepts the following types of payment:

  • Credit Card (VISA, MasterCard, American Express, Discover)
  • Bank WireTransfer
  • PayPal

All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. Providing credit card or bank account information to Web Impro means you are authorizing Web Impro to automatically charge your credit, debit card or bank account for charges that apply to your account. We also expect you to directly update, or notifying Web Impro, of any modifications to your credit card (including, but not limited to card number, expiration date, billing address, or card status), debit card or bank account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with Web Impro's Billing Policy in the TOU.

Customers not paying by credit card, debit card or direct debit from bank account agree to make payment of their balance due within ten (10) days of the Account Statement Date.

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

CANCELLATIONS

Web Impro should receive the cancellation requests at least (30) days prior to the end of your Billing Cycle for hosting server plans and at least (10) days prior to the end of your Billing Cycle for all other plans. Late submission may result in the automatic renewal of your hosting plan. Web Impro is unable to cancel your account effective for a future date. Cancellations become effective on the day processed by Web Impro. Web Impro will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Web Impro as soon as possible.

No automatic cancellations or plans will be made by Web Impro for the problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Web Impro's services. Cancellation of services do not relieve the customer from paying any outstanding balance owed on the account. Web Impro reserves the right to cancel any account, at any time, without notice, for any reason Web Impro considers appropriate.

All design and development fees paid are non-refundable. The websites hosted by Web Impro, per maintenance and hosting agreement are supported to the extent of maintenance of those websites and presentation on the Internet. Information on such websites will be updated without any charge as long as the maintenance and hosting fees are paid. All websites transferred to hosting providers other than Web Impro or managed by customers themselves are not subject to any warranties. The customer upon approval of such web site and upload of the same to their hosting server, other than Web Impro server, indemnify Web Impro from any liability there on. Any changes or upgrades required per sales agreement need to be notified within 24 hours of the delivery to the customer or their designated hosting server. Services are rendered to the satisfaction of the customer.

Further any questions to be contacted info@webimpro.com.

For more info, questions or to get your project started call us at
1-(301) 744-7605 | Mon-Fri 9-5 (EST)